Privacy Policy

Last updated: 1 January 2024

IVA Info ("we", "us", "our") operates the website www.iva-info.co.uk. This Privacy Policy explains how we collect, use and protect any information about you when you visit our website.

1. Who We Are

IVA Info is an independent information website about Individual Voluntary Arrangements in the UK. We are not an Insolvency Practitioner, debt adviser or FCA-regulated firm. Our website is provided for informational purposes only.

For questions about this policy, contact us at: [email protected]

2. What Information We Collect

We collect the minimum information necessary to operate the website effectively:

• Usage data: Pages visited, time on site, referral source, browser type and approximate geographic location (country/region level). This is collected anonymously via Google Analytics.
• Cookies: See our Cookie Policy for full details. We use Google Analytics cookies and Google AdSense advertising cookies.
• Contact form data: If you submit a contact or enquiry form, we collect your name, email address and the content of your message solely to respond to your enquiry.

3. How We Use Your Information

We use the information we collect to:

• Understand how visitors use our website so we can improve content and user experience
• Display relevant advertisements via Google AdSense
• Respond to enquiries you send us
• Comply with legal obligations

We do not sell, rent or trade your personal data to any third party. We do not use your data for automated decision-making or profiling.

4. Google Analytics

We use Google Analytics to collect anonymous data about website traffic. Google Analytics uses cookies and may transfer data to servers in the United States. For details, see Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.

5. Google AdSense

We display advertisements provided by Google AdSense. Google may use cookies and your browsing data to serve personalised ads. You can manage your ad personalisation settings at adssettings.google.com.

6. Your Rights Under GDPR

As a UK resident, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can request correction of inaccurate data
• Right to erasure — you can request deletion of your data ("right to be forgotten")
• Right to object — you can object to certain processing of your data
• Right to data portability — you can request your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Data Retention

We retain contact form submissions for up to 12 months. Google Analytics data is retained for 26 months. We do not retain personal data longer than necessary.

8. Third-Party Links

Our website contains links to third-party websites (such as free debt advice services). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].